Toll Free Phone Solutions for the Travel Industry

According some recent research results personal and direct contact is still very appreciated among customers when booking a holiday, a hotel room, a flight or when hiring a car. On most of the booking sites however the contact number is hard to find and often it has a 900 prefix, and with this calling the service provider can be quite pricey.Some businesses in the Travel/Leisure arena however consider their 0-800 or 00-800 Toll Free phone numbers as a supplement to their free online contact possibilities, such as the email and the corporate website. In case a website provides good information and can handle the incoming emails well, people will only want to call a company with some more difficult and specific questions or problems.A 0-800 (International Toll Free Number, hereinafter ITFN) or 00-800 number (Universal International Freephone Number, hereinafter UIFN) refers to a service-minded and customer-oriented business, as it shows that the organisation is ready to invest into this extra service for their customers. In an increasingly competitive industry such as Travel/Leisure, you can make a difference and set yourself apart from the competition with freephone numbers, that are a trigger for customer retention and stimulate customer loyalty programmes, and in general contribute to your strategic objectives (cost reduction, up/cross sell, brand exposure).Most travel organizations have to be available via an emergency number as well. Toll free phone services will not only serve your business well as contact numbers but are also designed for crises and calamities. Here a few you of our suggestions on how to implement freephone services in the Travel Industry:ChallengeTravel Agency/Booking website wants to improve customer proximity in specific geographical regionsSolutionActivate 0-800 / ITFN phone numbers in any country your business is targetingApplication: 0-800 / ITFN as contact number for consumersChallengeUnforeseen crises and calamities can damage the image of a Travel Agency / Booking Website.SolutionHandle crises or calamities adequately with 0-800 / ITFN Freephone SolutionsApplication: 0-800 / ITFN as domestic emergency numberChallengeTravel agency/Booking website needs one single contact number for the companies’ international proposition.SolutionFeature and advertise one single 00-800 / UIFN number, in specific for business travelers.Application: 00-800 UIFN as global contact numberChallengeTravel agency/Booking website needs one single emergency number with worldwide accessibilitySolutionActivate one single 00-800 / UIFN worldwide emergency number in 50+ countries all over the world.Application: 00-800 / UIFN as worldwide emergency number